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Why am I not receiving Sing texts?

If you’ve signed up for the Sing but you’re not receiving texts, you can follow the options below:

Option 1

Texting "Sing" to 79316 to restart the messages (for US phone numbers).

Check that the number isn’t blocked in your phone settings or that the message didn't automatically go to your deleted texts.

Canadian phone numbers can text "sing" to +1 249-462-1452

Option 2

  1. Go to settings (☰) > Notifications
  2. Make sure the Daily text notifications toggle button is set to "on"
  3. If the notifications are already set to be on, try selecting a different time the notifications are sent. Then turn the notifications off and back on.